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businessman and AI robot hand connect jigsaw puzzle pieces

Unified Communications

The Growing Importance of AI in UCaaS Platforms The Growing Importance of AI in UCaaS Platforms

Research indicates that five types of AI feature are becoming increasingly important in UcaaS platforms. However, flawless performance remains imperative, writes Jason Chaffee, senior director of product and solutions marketing at NETSCOUT.

byIndustry Perspectives

May 31, 2024

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5 Min Read

a Microsoft store in New York

Attacks & Breaches

Google Attacks Microsoft Cyber Failures in Effort to Steal Customers Google Attacks Microsoft Cyber Failures in Effort to Steal Customers

byBloomberg News

May 20, 2024

2 Min Read

3 roads made out of dollars going into the clouds

Do You Really Know Where Your Cloud Spend Is Going?Do You Really Know Where Your Cloud Spend Is Going?

May 14, 2024

5 Min Read

Boom CEO Steve Lucas

Boomi Aims to Tackle API Sprawl and Accelerate Integration With AI Power Boomi Aims to Tackle API Sprawl and Accelerate Integration With AI Power

bySean Michael Kerner

May 10, 2024

3 Min Read

Microsoft 365 office software product and Copilot displayed on laptop

Optimizing Investments in Copilot for Microsoft 365: How To Get Started Optimizing Investments in Copilot for Microsoft 365: How To Get Started

May 1, 2024

4 Min Read

Atlassian logo on smartphone

Unified Communications

Atlassian Marks Milestone as Cloud-Majority Company, Co-CEO Farquhar to Step Down Atlassian Marks Milestone as Cloud-Majority Company, Co-CEO Farquhar to Step Down

bySean Michael Kerner

Apr 27, 2024

3 Min Read

Business people video conferencing in a conference room meeting

Unified Communications

Intelligent Meeting Rooms: How AI Is Reshaping Meeting Room Experiences – and Raising New Issues

Intelligent Meeting Rooms: How AI Is Reshaping Meeting Room Experiences – and Raising New Issues

byNathan Eddy, No Jitter

server room with racks and servers

Guide to Bare-Metal-as-a-Service Providers

Guide to Bare-Metal-as-a-Service Providers

byChristopher Tozzi

Cloudflare Expands Data, Serverless, and AI Tools

Cloudflare Expands Data, Serverless, and AI Tools

bySean Michael Kerner

Unified Communications

Zoom Releases New AI-Powered Collaboration Platform—Zoom Workspace—Plus Other Updates

Zoom Releases New AI-Powered Collaboration Platform—Zoom Workspace—Plus Other Updates

byZeus Kerravala, No Jitter

ServiceNow Washington, D.C., release printed in front of Washington Monument

ServiceNow Washington, D.C., Release Focuses on Digital Transformation

ServiceNow Washington, D.C., Release Focuses on Digital Transformation

bySean Michael Kerner

cleaning products

Unified Communications

6 Essential Steps for Spring Cleaning Your Website

6 Essential Steps for Spring Cleaning Your Website

PagerDuty Expands Operations Cloud Capabilities, Sees Strong Enterprise Adoption

PagerDuty Expands Operations Cloud Capabilities, Sees Strong Enterprise Adoption

bySean Michael Kerner

interactive display

Unified Communications

Omdia Research Shows Slowdown in Global Shipments of Public Displays

Omdia Research Shows Slowdown in Global Shipments of Public Displays

Employee wears wireless headset video calling on laptop

Unified Communications

10 Microsoft Teams Alternatives, From the Free to the Pricey

10 Microsoft Teams Alternatives, From the Free to the Pricey

byHenry Chapman

shadow of a hand on a keyboard

Guarding Against the Dangers of Shadow IT

Guarding Against the Dangers of Shadow IT

byAlex Hoff, Auvik

Smartphone screen says Microsoft 365

Here’s How Companies Should Back Up Microsoft 365 Data

Here’s How Companies Should Back Up Microsoft 365 Data

byKaren D. Schwartz

How To Build Your Business Case For Microsoft 365 Copilot

How To Build Your Business Case For Microsoft 365 Copilot

byForrester Blog Network

An employee is shown on a conference call, with two in-office colleagues

Unified Communications

Cisco Shares a Three-Pronged AI Strategy at WebexOne

Cisco Shares a Three-Pronged AI Strategy at WebexOne

byZeus Kerravala, No Jitter

SaaS written on a technology background

The Art and Science of SaaS Spend Management

The Art and Science of SaaS Spend Management

byJoe Schab COO and President, LeaseQuery

worker on a laptop

Unified Communications

Atlassian to Acquire Startup Loom in a Bet on Hybrid Work

Atlassian to Acquire Startup Loom in a Bet on Hybrid Work

byBloomberg News

At Zoomtopia, Small Businesses Share Transformation Stories

Unified Communications

At Zoomtopia, Small Businesses Share Transformation Stories

At Zoomtopia, Small Businesses Share Transformation Stories

byZeus Kerravala, Network Computing

Unified Communications

Zoom Unveils Docs, Upgrades Contact Center Offerings

Zoom Unveils Docs, Upgrades Contact Center Offerings

byZeus Kerravala

SaaS button amid locks

Snow Software Survey Identifies SaaS Management Struggles

Snow Software Survey Identifies SaaS Management Struggles

bySean Michael Kerner

Business people video conferencing in a conference room meeting

Unified Communications

Zoom’s AI Approach: Leading with Openness and Accountability

Zoom’s AI Approach: Leading with Openness and Accountability

byNo Jitter, Prachi Nema, Omdia senior analyst

cloud symbol on a tablet

One-Man IT Department Conquers SaaS Management Challenges

One-Man IT Department Conquers SaaS Management Challenges

byKaren D. Schwartz

circular concept art of data management

Unified Communications

Report Highlights the Promising Future of Data Collaboration

Report Highlights the Promising Future of Data Collaboration

byITPro Today Staff

Ulta Beauty E-commerce System Gets a Makeover

Ulta Beauty E-commerce System Gets a Makeover

byKaren D. Schwartz

Enabling teamwork and collaboration through purpose built rugged solutions

Unified Communications

Enabling Teamwork, Collaboration Through Purpose-Built Rugged Solutions

Enabling Teamwork, Collaboration Through Purpose-Built Rugged Solutions

byMike McMahon, Getac North America

SaaS written on a technology background

Underutilized SaaS Apps Costing Businesses Millions

Underutilized SaaS Apps Costing Businesses Millions

employees working together at workstation

Unified Communications

Technology Is Encouraging Unprecedented Collaboration in Local Government

Technology Is Encouraging Unprecedented Collaboration in Local Government

byAndy Castillo

Microsoft to Bring OpenAI’s Chatbot Technology to the Office

Microsoft to Bring OpenAI’s Chatbot Technology to the Office

byBloomberg News

Unified Communications

Equinix to Press on With Clean Energy Goals after Trump’s Climate Order update from March 2023

Equinix to Press on With Clean Energy Goals after Trump’s Climate Order update from March 2023

online video conference meeting

Unified Communications

Enterprises Will Add Collaboration Tools, NetScout Survey Finds

Enterprises Will Add Collaboration Tools, NetScout Survey Finds

byEric Krapf, No Jitter

Microsoft Teams video meeting

The Most Unusual Microsoft Teams Performance Fix

The Most Unusual Microsoft Teams Performance Fix

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